Serve guests in their native language, any time of day or night. No barriers, no wait, just genuine hospitality on demand.

See every interaction as it happens.
Live transcripts give you visibility into guest intent, allowing you to understand inquiries, monitor accuracy, and jump in when needed.

Your data, your guests, your insight.
Track why guests are reaching out, identify trends, and use reporting to inform staffing, marketing, and service decisions.

Hospitality is global - and LOULOU speaks the language. Our conversational AI adapts to your property’s tone and supports multiple languages, ensuring every guest feels seen and understood.

LOULOU can connect with the systems you already use - reservation, spa, and property management platforms - creating a unified, effortless flow across your operation.

LOULOU is trained to sound like your brand-not a generic bot. Se craft custom voice and language models that reflect your property’s unique personality. Every interaction feels like you.

Visualize guest engagement and performance in real time. Track call analytics, booking assistance, and revenue recapture - all from one intuitive dashboard.

Manage communication from any device.
Real-time dashboard keeps your team connected to what’s happening in real time - whether on property, between shifts, or across multiple locations.

No. scripts - conversational - just like you and I would speak. Trained on your exact menus, services, hours, policies, promotions, and brand voice. We build a custom knowledge base for each outlet, so every response is accurate, on-brand, and deeply informed.