Product Features

  • 24/7 Multilingual Agents

    Serve guests in their native language, any time of day or night. No barriers, no wait, just genuine hospitality on demand.

  • Real-Time Transparency & Control

    See every interaction as it happens.
    Live transcripts give you visibility into guest intent, allowing you to understand inquiries, monitor accuracy, and jump in when needed.

  • Robust Data + Analytics

    Your data, your guests, your insight.
    Track why guests are reaching out, identify trends, and use reporting to inform staffing, marketing, and service decisions.

  • Multilingual, Brand-Trained Voice

    Your guests speak many languages, and so does LOULOU. Our conversational AI adapts to your spa's tone and supports multiple languages, so every guest feels seen and understood.

  • Seamless Integrations

    LOULOU connects directly to the spa booking platforms you already use, including Boulevard, Meevo, and Book4Time, so availability and bookings flow in real time across your operation.

  • Custom Voice + Personality

    LOULOU is trained to sound like your brand—not a generic bot. We craft custom voice and language models that reflect your spa's unique personality. Every interaction feels like you.

  • Guest Analytics Dashboard

    Visualize guest engagement and performance in real time. Track call analytics, booking assistance, and revenue recapture—all from one intuitive dashboard.

  • Accessible Anywhere

    Manage communication from any device.
    The real-time dashboard keeps your team connected to every guest conversation, whether at the front desk, between treatments, or across multiple locations.

  • Custom Knowledge Base

    No scripts. Natural conversation, the way your team speaks. Trained on your exact service menu, hours, policies, promotions, and brand voice. We build a custom knowledge base for each location, so every response is accurate, on-brand, and deeply informed.