Meet LOULOU.

Team Member, Time Saver, Driver of Revenue, Efficiency, & Guest Satisfaction

Meet LOULOU AI. With a warm tone and exceptional attention to detail, LOULOU seamlessly handles reservations, inquiries, call routing and guest recommendations – 24 hours a day, across voice, text, and WhatsApp.

Trained in each brand’s specific offerings and the nuances of luxury service, LOULOU delivers interactions that feel personal, polished, and on-brand. It helps discerning properties optimize staff focus, recover missed revenue, and ensure that no guest is ever left waiting – whether it’s peak season or after hours.

By taking care of routine guest communication with a gracious touch, LOULOU allows staff to focus on crafting the moments that matter most.